Formele Brief (Formal Letter) - Grade 12

 📨 2. Formal Letter (Formele Brief)

Use this to write to a principal, teacher, company, municipality, etc.

📌 Format:

Top right corner:

• Jou adres (Your address)
• Datum (Date)

e.g.
45 Hoofstraat
Kimberley
8301
29 April 2025

Left side (skip a line from address):

• Ontvanger se adres (Receiver's address)

e.g.
Die Hoof
Hoërskool Noord
Posbus 123
Bloemfontein
9300

Greeting (Aanhef):

• Geagte Meneer / Mevrou / Mnr. Jansen
• If you don’t know the name: Geagte Meneer / Mevrou

Subject (Onderwerp):

• Write: Onderwerp: [Your topic]
• e.g. Onderwerp: Aansoek vir ‘n afdag

Body (Inleiding + Middel + Slot):

• Formal and polite tone.
• Paragraph 1: Purpose
• Paragraph 2+: Details
• Final paragraph: Request or polite ending

Closing (Slotgroet):

• Hoogagtend,
• Your full name

✅ Example Closing:

Hoogagtend,
Maheen Khalid

📮 FORMAL LETTER: COMMON CAPS EXAM TOPICS (GRADE 12)

These are frequently asked themes in exams:

🔹 1. Letter of Complaint – about poor service or product

✉️ Topic:

Skryf ‘n formele brief aan die winkelbestuurder om te kla oor swak diens wat jy ontvang het.

✅ Key Sentences + Translation:

Afrikaans Sentence	English Translation
Ek skryf hierdie brief om my ontevredenheid uit te spreek.	I am writing this letter to express my dissatisfaction.
Die diens was baie swak.	The service was very poor.
Die personeel was onbeskof en onbehulpsaam.	The staff was rude and unhelpful.
Ek verwag dat die situasie reggestel sal word.	I expect the situation to be rectified.
Dankie vir u aandag aan hierdie saak.	Thank you for your attention to this matter.

🗝️ Key Words to Learn:

• swak diens – poor service
• onbeskof – rude
• ontevrede – dissatisfied
• winkel – shop/store
• regstel – rectify

🔹 2. Request for permission – e.g., school trip or event

✉️ Topic:

Skryf ‘n brief aan die skoolhoof om toestemming te vra vir ‘n uitstappie.

✅ Key Sentences + Translation:

Afrikaans Sentence	English Translation
Ek rig hierdie brief aan u om toestemming te vra.	I am writing this letter to request permission.
Ons beplan ‘n opvoedkundige uitstappie.	We are planning an educational trip.
Ons sal toesig hou en alle reels nakom.	We will supervise and follow all rules.
Ons glo dit sal leergeleenthede verbeter.	We believe it will enhance learning opportunities.
Ons waardeer u oorweging van hierdie versoek.	We appreciate your consideration of this request.

🗝️ Key Words to Learn:

• toestemming – permission
• uitstappie – outing/trip
• opvoedkundig – educational
• reëls – rules
• versoek – request

🔹 3. Application for a job or position

✉️ Topic:

Skryf ‘n brief aan ‘n maatskappy en doen aansoek vir ‘n vakantieweekpos.

✅ Key Sentences + Translation:

Afrikaans Sentence	English Translation
Ek wil graag aansoek doen vir die pos.	I would like to apply for the position.
Ek is hardwerkend en betroubaar.	I am hardworking and reliable.
Ek het ervaring in kliëntediens.	I have experience in customer service.
Ek heg my CV aan vir u oorweging.	I attach my CV for your consideration.
Kontak my gerus vir verdere inligting.	Please feel free to contact me for more info.

🗝️ Key Words to Learn:

• aansoek doen – to apply
• vakantieweekpos – holiday job
• betroubaar – reliable
• ervaring – experience
• kliëntediens – customer service

🔹 4. Complaint to municipality – potholes, broken lights, etc.

✉️ Topic:

Skryf aan die munisipaliteit oor slaggate in jou buurt.

✅ Key Sentences + Translation:

Afrikaans Sentence	English Translation
Daar is slaggate in verskeie strate in ons buurt.	There are potholes in several streets in our area.
Dit is gevaarlik vir motoriste en voetgangers.	It is dangerous for motorists and pedestrians.
Geen pogings is gemaak om dit reg te stel nie.	No effort has been made to fix it.
Ons versoek dringende aandag aan die probleem.	We request urgent attention to the problem.
Ons sien uit na ‘n positiewe reaksie.	We look forward to a positive response.

🗝️ Key Words to Learn:

• slaggate – potholes
• buurt – neighborhood
• gevaarlik – dangerous
• motoriste – motorists
• munisipaliteit – municipality

📝 FORMAL LETTER STRUCTURE

[Your Address]

Bellville

29 April 2025

[Receiver’s Address]

Die Bestuurder

ShopSmart Supermark

Posbus 1234

Kaapstad

8000

Geagte Meneer / Mevrou

Onderwerp: Klag oor swak diens

Ek skryf hierdie brief om my ontevredenheid uit te spreek oor die swak diens wat ek op 26 April in u winkel ontvang het. ...

[Middle paragraphs explain details politely]

Ek vertrou dat hierdie probleem spoedig opgelos sal word.

Hoogagtend  

[Your Name]